# Rise > Rise is a sustainable home improvement brand, helping homeowners and professionals in Canada and the United States choose more sustainable and eco-friendly products for home heating, ventilation, and other whole-home systems, and publishes educational material to support those decisions and maintain purchased equipment. Rise operates www.buildwithrise.com as its content and marketing site. Product research and buying guides live here; product *purchasing* happens on separate regional storefronts (see Shop below), not on this domain. Catalog, some page URLs, and legal entity/terms differ slightly between the Canadian and US storefronts. ## Main Areas - [About](https://shop.buildwithrise.com/pages/about): Company overview, mission, and B Corp certification. - [Stories](https://www.buildwithrise.com/stories): Blog articles and buying guides on sustainable home improvement, filterable by Planet, Wealth, Health, High Performance, Passive House, Off-Grid, and Toxic-Free. - [Manufacturer Criteria](https://shop.buildwithrise.com/pages/manufacturer-criteria): The Company, Product-Planet, and Product-Health criteria a manufacturer and its products must meet before Rise will carry them. - [Reviews](https://shop.buildwithrise.com/pages/reviews): Customer testimonials and star ratings on products and service. - [Rise PRO™](https://shop.buildwithrise.com/pages/pros): Free program for trade professionals offering PRO pricing, cash-back rewards, and priority support. - [RSS Feed](https://www.buildwithrise.com/rss): Feed of newly published stories and articles. - [Atom Feed](https://www.buildwithrise.com/atom): Atom-format feed of newly published stories and articles. ## Support & Policies - [Contact Us](https://shop.buildwithrise.com/pages/contact-us): Support contact options and an order-status lookup tool. - [Shipping & Delivery Info](https://shop.buildwithrise.com/policies/shipping-policy): Processing times, lead times, and carrier info for the US store; the Canadian equivalent is at [shop.buildwithrise.ca/pages/shipping](https://shop.buildwithrise.ca/pages/shipping), which also covers regional freight surcharges for wood/pellet stoves and vanities in some provinces. - [Returns & Refund Policy](https://shop.buildwithrise.com/policies/refund-policy): 30-day return window, exchange/defect handling, and non-returnable product categories. - [Terms of Service](https://www.buildwithrise.com//terms-of-service): Site and purchase terms for the US store (Rise Home Design Inc, New York); a separate version governed by Canadian law applies on [shop.buildwithrise.ca/policies/terms-of-service](https://shop.buildwithrise.ca/policies/terms-of-service). - [Privacy Policy](https://www.buildwithrise.com/privacy-policy): Data collection and use practices. - Note: the storefront's FAQs page (`/pages/faqs`) is currently unpublished placeholder/template content, not real Q&A — do not cite it as a source of answers. ## Useful Features - [Wood Stove Picker](https://www.buildwithrise.com/stove-picker): Interactive tool that recommends wood stove models based on a short quiz, in under a minute. - [Gift Cards](https://shop.buildwithrise.com/collections/gift-cards): Rise gift cards ($25–$1,000), redeemable on the corresponding regional store. - [Shop With Confidence](https://shop.buildwithrise.com/pages/happiness): Rise's 30-day happiness guarantee and purchase-confidence policies. - [YouTube Channel](https://www.youtube.com/channel/UCuiAhq6c0hpYt28stAsM-ew): Product reviews, buying guides, and home-improvement tips in video form. - [Financing — PayPlan by RBC™](https://shop.buildwithrise.ca/pages/payplan-by-rbc%E2%84%A2): Buy-now-pay-over-time financing at checkout. **Canada store only** — no equivalent page exists on the US store. ## Shop - [Rise United States Store](https://shop.buildwithrise.com): Purchasing and shipping within the United States. - [Rise Canada Store](https://shop.buildwithrise.ca): Purchasing and shipping within Canada. - Shop by department (US catalog, 12 departments): [Appliances](https://shop.buildwithrise.com/collections/appliances), [Bathroom](https://shop.buildwithrise.com/collections/bathroom), [Building Materials](https://shop.buildwithrise.com/collections/building-materials), [Cleaning & Maintenance](https://shop.buildwithrise.com/collections/cleaning-and-maintenance), [Electricity](https://shop.buildwithrise.com/collections/electricity), [Flooring](https://shop.buildwithrise.com/collections/flooring), [Heating and Cooling](https://shop.buildwithrise.com/collections/heating-and-cooling), [Kitchen & Bar](https://shop.buildwithrise.com/collections/kitchen), [Lighting & Fans](https://shop.buildwithrise.com/collections/lighting-ceiling-fans), [Paint & Finishes](https://shop.buildwithrise.com/collections/paint-finishes), [Ventilation & Air](https://shop.buildwithrise.com/collections/ventilation-air), [Water](https://shop.buildwithrise.com/collections/water). The Canada store carries the same departments under similar slugs (e.g. `/collections/bath-water` for Water & Plumbing) **except Flooring, which is not currently offered in Canada** (confirmed 404 on shop.buildwithrise.ca). - Shop by values: [For Your Health](https://shop.buildwithrise.com/collections/health), [For Your Wealth](https://shop.buildwithrise.com/collections/wealth), [For the Planet](https://shop.buildwithrise.com/collections/planet) — each is further filterable by specific attributes (e.g. Low VOC, Zero VOC, DIY Friendly, Made in the USA/Canada, Recyclable, Water Saving). - [Made in Canada](https://shop.buildwithrise.ca/collections/made-in-canada): Collection of Canadian-manufactured products. - [What's New](https://shop.buildwithrise.com/collections/new-arrivals) / [On Sale](https://shop.buildwithrise.com/collections/sale): Newest arrivals and current promotions. ## Optional - [Sitemap](https://www.buildwithrise.com/sitemap.xml): Full listing of research articles, stories, and company pages. Most research and company pages are individually addressable but not linked from a static index — use this sitemap to discover them. - [Image Sitemap](https://www.buildwithrise.com/sitemap-image.xml) - [Video Sitemap](https://www.buildwithrise.com/sitemap-video.xml)